Terms of service

Last updated: May 21, 2026

These Terms of Service (“Terms”) govern your use of the website operated by Elavi (“we,” “us,” “our”) at elavi-uk.myshopify.com (the “Site”) and the purchase of products from us.

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1) Eligibility

By using this Site, you confirm that you are at least the age of majority in your country of residence or that you have permission from a legal guardian to use this Site.

2) Products & Services

We make every effort to display product information accurately. However, we do not guarantee that product descriptions, images, pricing, or other content are error-free, complete, or current.

We reserve the right to modify or discontinue any product at any time without notice.

3) Pricing & Payments

All prices are listed in GBP, USD unless stated otherwise. Prices may change at any time without notice.

By placing an order, you authorize us to charge your selected payment method for the total order amount, including applicable taxes and shipping fees.

4) Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased per customer or order

  • Cancel orders due to pricing errors, suspected fraud, or availability issues

If an order is canceled after payment, a full refund will be issued.

5) Shipping & Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss passes to you upon delivery, unless otherwise required by applicable law.

6) Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.
Please review that policy before making a purchase.

7) Intellectual Property

All content on this Site, including text, images, logos, designs, and graphics, is the property of Elavi or its content suppliers and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

8) Prohibited Use

You agree not to use the Site for:

  • Any unlawful purpose

  • Violating laws or regulations

  • Infringing intellectual property rights

  • Transmitting harmful code, malware, or spam

  • Harassing, abusing, or discriminating against others

We reserve the right to terminate access for violations of these Terms.

9) Limitation of Liability

To the fullest extent permitted by law, Elavi shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased.

Nothing in these Terms limits liability where such limitation is not permitted under applicable law, including EU consumer protection laws.

10) Warranties & Consumer Rights

Products are provided “as is” and “as available,” except where warranties are required by law.

EU and UK customers retain all mandatory consumer rights relating to faulty or non-conforming goods. These rights are not affected by these Terms.

11) Governing Law

These Terms are governed by and interpreted in accordance with applicable consumer protection laws based on your place of residence, where required. Otherwise, they are governed by the laws applicable to our business operations.

12) Changes to These Terms

We may update these Terms from time to time. Changes will take effect once posted on this page. Continued use of the Site after changes constitutes acceptance of the updated Terms.

13) Contact Information

Elavi
Email: contact.elavi@gmail.com